iPROMOTEu Company Brochure - 2022
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2022
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T A B L E O F CONTENT
About iPROMOTEu Order Financing Back Office Support Affiliate Services
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Virtual Assistant Program Sales Development & Business Management Marketing Resources
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Preferred Vendor Program Global Sourcing Solutions
iSHIP Shipping Program Technology Offerings Awards & Recognition Affiliation Timeline Affiliate Testimonials
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Welcome! iPROMOTEu is among the largest and fastest growing distributor organizations in the promotional products industry. We offer extensive business resources and personalized support to promotional products distributors and those ready to start their own distributorships. We exist to provide you the freedom, time, and financial means to do what you love.
Whether you are an established distributor or an independent sales person, iPROMOTEu will handle the tasks that slow you down, allowing you to do what you do best: make money.
P O S I T I ON I N G Y O U F O R
There’s a reason we are one of the largest and fastest growing networks of promotional products distributors. From your very first sale to your last, iPROMOTEu will be with you every step of the way with over 20 years of leading industry knowledge and resources at your disposal. As a member of the iPROMOTEu network you’ll keep your name, your ownership, your independence and your hard- earned money with efficiently growing your business.
SUCCESS
BACK OFFICE SUPPORT
Generate more sales and awareness with strategic campaigns. SALES & MARKETING TOOLS
Don’t worry about financial disruptions. ORDER FINANCING
• KEEP YOUR NAME • KEEP YOUR OWNERSHIP • KEEP YOUR INDEPENDENCE
You focus on selling. Let us handle the day-to-day.
iPROMOTEu A B O U T
600+ $165M 14TH
INNOVATIVE TECHNOLOGY
You’re in...now enjoy deep discounts and other network benefits. PREFERRED VENDOR PROGRAM
SUPPORTIVE COMMUNITY
I N D E P E N D E N T A F F I L I A T E S
2 0 2 0 R E V E N U E
L A R G E S T D I S T R I B U T O R
Seamlessly manage your business, from orders to customer accounts.
Seamlessly manage your business, from orders to customer accounts.
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ORDER FINANCING P R OMO T I O N A L P R O D U C T S
BACK OFFICE SUPPORT
You focus on selling, we’ll handle the details.
Our order support team will stay in contact with every vendor you use on every order you place — updating iSUITE, our order management system, with detailed notes on what’s happening with your orders. If at any time you have a question or want to check the status of an order, the information will be ready and waiting for you. ORDER FOLLOW-UP When vendors ship your customers’ merchandise, we’ll immediately track down the vendor invoice. Our invoicing team will immediately prepare a customer invoice according to the terms and conditions you’ve set. Upon your approval, the invoice — branded as your business — will be sent to the customer for payment. The payment address on the invoice is one of many iPROMOTEu bank locations throughout the United States. INVOICING
COMPLETE FINANCIAL BACKING Whatever the size of your order, we’ll take care of the details so you can focus on what you do best: selling and building relationships. IMPROVE BUSINESS CASH FLOW The last thing you need is a financial disruption. With our promotional products financing, your resources stay where they belong: with your business — not going out the door as a down payment on an order. SKIP THE PAPERWORK We’ll handle the credit applications and other related documentation so you can keep moving forward and selling products. INCREASE CUSTOMER SATISFACTION Our order financing saves you from having to secure upfront funds from customers just to complete an order from a vendor.
ACCOUNTS RECEIVABLE ASSISTANCE
iPROMOTEu provides a dedicated accounts receivable coordinator to assist you with the timely payment of your customer invoices. Your coordinator will keep you apprised on status, which is also viewable in our order management system.
DUANE CHASE Affiliate since 2004
iPROMOTEu has made such an impact on my business. iPROMOTEu’s funding allows me to approach larger clients, resulting in larger sales.
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B A C K O F F I C E
B A C K O F F I C E
AFFILIATE SERVICES
VIRTUAL ASSISTANT PROGRAM
PRIVATE NETWORKING GROUPS
We have established private networking groups to help foster communication and collaboration between our Affiliates. We believe that exchanging ideas, sharing experiences and connecting with each other empowers and strengthens everyone within our Affiliate community.
AFFILIATE SUCCESS TEAM
Whenever you have a question about one of our platforms, need assistance with a problem, or would like additional training, the Affiliate services team is your one-stop for all the answers you need. This cross-trained, experienced team is your liaison across all iPROMOTEu departments and will work tirelessly to get you the answers you need.
The iPROMOTEu Virtual Assistant Program is comprised of experienced knowledgeable professionals who can assist you with a variety of tasks related to your business with iPROMOTEu. Our virtual assistants are trained on iPROMOTEu systems and are familiar with our company policies and procedures. If you are considering hiring additional staff or find need some extra help to get the day- to-day tasks done, utilizing this Program may be a great solution. Our virtual assistants are all independent contractors, so they work directly for you.
A virtual assistant can help with the following:
• Customer Communication • Database Management
• Invoice Approvals • Product Research • Order Entry • Order Management • Problem Resolution • Prospecting Support • Social Media Support • Supplier Interaction • And more....
KEN MARTASIN Affiliate since 2010
iPROMOTEu and its staff show me day after day that they are not like any other company. iPROMOTEu was the best decision I made when looking for a true partner in this industry.
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SALES DEVELOPMENT & BUSINESS MANAGEMENT
MARKETING RESOURCES
Our sales development team works one-on-one with Affiliates to help grow their business. Guy Dupuis, MAS, and Gary Goodhart, MAS, iPROMOTEu;s Directors of Business Development, are both industry veterans with extensive experience within the promotional products industry. Guy Dupuis works with Affiliates to grow their sales profitably. Being raised in a family distributorship and then working for several large distributors, Guy knows the everyday challenges that distributors and their sales staff face. Gary Goodhart’s tenure in the industry spans more than 15 years. He has worked on both the vendor and distributor sides of the business. Gary assists Affiliates in developing a business model to achieve goals that are suitable to one’s business personality. He then helps collaborate and implement a sales plan using all the iPROMOTEu resources available to achieve the goals of the business model. His knowledge of the inner workings of vendors is an asset to iPROMOTEu Affiliates in all areas. There is a saying that “help is defined by the person asking for it.” Guy and Gary work to understand each Affiliate’s needs and help them plan and execute a course of action that will bring the results they desire.
Affiliates have access to a comprehensive online digital marketing and social media asset library specifically created to help you market your brand, expand your reach, gain new clients and keep in touch with your existing customers. These offerings include all the resources necessary to create and launch a full marketing campaign including email marketing, social media, sales fliers, digital catalogs and more!
BENEFITS • Assistance with account penetration • Assistance with prospecting • Scheduled coaching calls • Segmentation of accounts and annual account review • Full use of the iPROMOTEu resources • RFP review
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i P R OMO T E u ’ s
Networks include the following: • Apparel • Preferred Decorators • Print & Packaging • Promotional Products
PREFERRED VENDOR PROGRAM
PROGRAM BENEFITS
iPROMOTEu provides a dedicated accounts receivable coordinator to assist you with the timely payment of your customer invoices. Your coordinator will keep you apprised on status, which is also viewable in our order management system.
iPROMOTEu’s Preferred Vendor Program (iPVP) is comprised of only the best promotional products suppliers who provide Affiliates access to discounted pricing, exceptional customer service and support, dedicated representatives, free samples and promos, and more. All vendors in the iPVP have been carefully selected to provide our Affiliates with outstanding benefits and service.
Our vendors will work closely with you on everything from large and complex orders to troubleshooting and problem solving order issues. We have built solid relationships with these vendors over the years; their services are unmatched, and they will take great care of you as a member of the iPROMOTEu family. From time to time, you will be able to tour vendor facilities and take part in vendor-hosted educational programs, webinars, and more. Our vendors are also a generous part of our networking functions, celebrations, and other events. ADDITIONAL OPPORTUNITIES Our vendors feature the best pricing available in the promotional products industry. They also provide discounted arrangements for samples and self- promos and offer the most advantageous terms and conditions. These vendors also provide periodic specials that are available exclusively to iPROMOTEu Affiliates. DISCOUNTED PRICING & SAMPLES HIGH-TOUCH CUSTOMER SERVICE
Program Tiers • Elite+ • Elite • Reward • Preferred
• EFFICIENT ORDERING • COST SAVINGS • LOWER RISK
REBATE PROGRAM
When you work with our preferred vendors, you gain access to a potentially lucrative cash redistribution. The more you use our preferred vendors for your product purchases, the greater this opportunity becomes.
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GLOBAL SOURCING SOLUTIONS
CNS
The Global Sourcing Solutions team provides competitive price quotes on import projects and peace of mind with complete order management services. Our import specialists assist with sourcing products, providing competitive price quotes, ensuring timely delivery of your order and managing vendor communication and follow-up.
COMPLETE ORDER MANAGEMENT THROUGH TO DELIVERY OF AN ORDER
200+ 80+ 30+ 50+ 10+
PRODUCT RECOMMENDATIONS INCLUDING MOCK-UPS FOR QUALIFIED PROJECTS
24/48 HOUR TARGET TURN AROUND TIME FOR QUOTE REQUESTS
FOCUS ON SOCIAL AND SAFETY COMPLIANCE STANDARDS
SHIPPING OPTIONS INCLUDE STANDARD OCEAN, FAST VESSEL AND AIR FREIGHT
Work with GSS to grow your business with import solutions.
Count on expert-level quality control throughout the supply chain ensuring delivery of top-notch products.
ALL QUOTES INCLUDE DELIVERED PRICING TO A U.S. ADDRESS
Our experts will identify and partner with suppliers who will best meet your manufacturing needs.
We will manage and arrange delivery of the product ton your choice of location within the U.S.
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A D D I T I O N A L B E N E F I T S iSHIP SHIPPING PROGRAM The iPROMOTEu iSHIP Shipping Program is a discounted shipping program designed specifically to bypass inflated vendor shipping rates. We have leveraged our buying power to garner excellent UPS shipping discounts. When utilizing iSHIP Shipping Program, Affiliates consistently see average savings of 20% to 25% less than what vendors typically bill for freight. In addition, we have worked with UPS to develop technology that allows your freight charges and tracking information to be imported directly into iSUITE, our order management system, the morning after shipment. This means your invoicing will never be delayed because of a missing freight charge.
PROGRAM SAVINGS
PROGRAM BENEFITS
Utilizing the iSHIP Shipping Program results in significant cost savings compared to average industry shipping rates. During Q3 2020, Affiliates who utilized iSHIP saved an average of 37% on shipping costs.** These reduced rates are automatically extended to Affiliates and require no enrollment or additional steps in the order entry process.
FULL SHIPPING SUPPORT
Our dedicated iSHIP team handles everything from managing your UPS bill to resolving your shipping disputes.
GUARANTEED COST SAVINGS Our Cost Match Guarantee and auditing practices ensure you receive the lowest price on every shipment.
SHIPMENT VISIBILITY View tracking progress in iSUITE from shipment through delivery.
AVOID THIRD-PARTY FEES
iPROMOTEu has negotiated the removal of most third-party shipping fees.*
NO SURPRISE CHARGES Adjustment charges resulting from a vendor error are credited and never charged to you or your customer.
PROMPT SHIPPING INFORMATION
Shipment tracking and costs details will are viewable in iSUITE the next business day.
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TECHNOLOGY I N N O V A T I V E
iSUITE ORDER MANAGEMENT SYSTEM
iSTORE COMPANY STORES
iSUITE Order Management System is our proprietary software platform created specifically for iPROMOTEu Affiliates. Order management has never been so easy!
BENEFITS
• Provides a centralized ordering platform • Easy ordering process • Available 24/7 • Frees up your time
The popularity of company stores continues to increase as more and more businesses look for new safe and effective channels to reach their customers and employees. Offering company stores as a solution will help to increase customer retention and add to your value proposition. Online company stores for your branded merchandise add value to your distributorship and are a useful tool for your clients to connect with their employees and customers..
• Create quotes • Create purchase orders • Create presentations • Robust reporting
USES
• • • • • •
General eCommerce Sales
iSUITE INTEGRATIONS
Fundraising
Award Programs Corporate Budgets
Pop Up Stores
Inventoried Programs
istore
iSTORE DESIGN
iSTORE FEATURES
iSTORE INTEGRATIONS
• • • •
iSUITE
•
Various design templates to choose from Fully branded with your client’s logo and colors Interactive features including video, animated banners and more
• • • • •
Group access
ShipStation ®
Loyalty marketing
Sales tax
•
Multiple payment options
Budgets/points
Approvals
•
Restrictive billing and/or shipping addresses
•
Mobile friendly and responsive
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RECOGNITION AWA R D S & Exceeding Expectations Since 1999
iPROMOTEu has been the recipient of numerous awards and honors for company and sales growth and excellence — both as a growing business and within the promotional products industry itself. We are honored to have been recognized for these awards and believe that they are a natural result of our sole focus: to help our Affiliates grow their businesses by providing the services and support they need to do what they do best.
INC. 5000
Years: 2011-2017
The Inc. 5000 list of the fastest-growing companies recognizes businesses that have significantly increased their growth year-over- year, specifically in sales and number of employees. iPROMOTEu has been recognized each consecutive year since 2011.
PARTNERSHIPS I N D U S T R Y
ASI ® COUNSELOR MAGAZINE TOP 40 DISTRIBUTORS
Years: every year since 2008
Counselor Magazine is the voice of the promotional products industry. Each year, Counselor Magazine recognizes top distributors, individuals, and more for their work in the industry.
We have established relationships with the leading industry associations and partner organizations within the promotional products industry. We are proud to support their initiatives and the valuable resources they provide to everyone within the industry. iPROMOTEu also supports the various regional industry associations throughout the United States and Canada.
ASI ® COUNSELOR MAGAZINE POWER 50
Years: every year since 2006
The Counselor Magazine Power 50 recognizes the most influential people in the promotional products industry.
PPAI ® PYRAMID AWARD
Celebrating creative excellence throughout the promotional products industry, the Promotional Products Association International (PPAI) Awards and Recognition Program recognizes everything from strong careers and high-performing websites to top customer service and more. iPROMOTEu is pleased to have been recognized on this list along with many of our amazing Affiliates. Years: every year since 2010
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A F F I L I A T E
TESTIMONIALS
SHAWNA TROMCZYNSKI - Affiliate since 2006
I can never say enough good things about iPROMOTEu and what you offer the affiliates. Your staff is awesome and always so accommodating.
DARRELL M C CHESNEY - Affiliate since 2010
AFFILIATION PROCESS & TIMELINE
iPROMOTEu has changed our lives for the better and has had a positive effect on the way we do business. The training, support and leadership have helped take our business to a new level. We couldn’t be happier.
SIGN & SUBMIT AFFILIATE AGREEMENT 01
At iPROMOTEu, we believe in the independence of our Affiliates. We are not a franchise organization. We are a network of independent business owners. Each Affiliate that works with us operates his or her own distributorship under their own name and identity. Our Affiliates remain in charge of their own business, clients, orders, and strategy. We are simply here to support you and provide the resources you need to accelerate success. To help you do just that, we do not charge an upfront fee to join our organization, nor do we require you to sign a long-term commitment. Additionally, we do not require a non-compete agreement or buyout agreement to do business with us. Should you decide to disaffiliate, you are free to do so — but we think you’ll find that we offer support that will be invaluable to helping grow your business. The iPROMOTEu Affiliation process is designed to be completed within 7 business days if all goes according to plan. However, we understand that things happen and sometimes processes can take longer than expected. We know your time is valuable so we strive to make this process easy and efficient.
MARY QUINLAN - Affiliate since 2008
SIGN & SUBMIT RELATED BUSINESS FORMS 02 SIGN & SUBMIT BACKGROUND & CREDIT CHECK 03 READ & REVIEW RELATED BUSINESS DOCUMENTS 04 WELCOME CONGRATULATIONS! 05 LET’S GET STARTED AFFILIATE ONBOARDING 06
I operate under my own name and identity. My customers belong to me now and forever. There are no restrictive provisions. I can terminate my affiliation at any time (not that I would ever want to). The service and support is excellent. I wish I affiliated years earlier. I love iPROMOTEu.
KEVIN CASCI - Affiliate since 2008
Affiliating with iPROMOTEu is the best decision I’ve ever made. My life is easier, my business is more profitable, and I’m having a great time.
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321 Commonwealth Road, Suite 101, Wayland, MA 01778 Phone: +1-833-502-0830, Email: opportunities@ipromoteu.com, Web: www.ipromoteu.com
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